Assistant IT Manager

Job Specialization:


Date Posted:

2 years before

Employment Type

Full Time


Syria, Damascus

Job Description:

1.The ability to provide twenty-four (24) hour trouble shooting coverage for the Front Office Property Management System, Call Accounting and Food and Beverage point of sale systems. 
2.The ability to provide support for back office and personal computer systems. 
3.The ability to act as the hotel's liaison with both hardware and software purveyors, including coordination of maintenance agreement between hotel, purveyors and Home Office. 
4.The ability to establish and maintain user procedures and hardware familiarization for all systems. 
5.The ability to coordinate any new system implementation (with corporate MIS), upgrade or update with hotel staff and hardware or software suppliers. 
6.The ability to assist individual departments in setting up computer training manuals for their individual departmental records. 
7.The ability to establish and maintain system security procedures consistent with control requirements. 
8.The ability to maintain accurate records of system files; software and hardware problems and service requirements. 
9.The ability to develop, maintain, in cooperation with the Purchasing Department, a supplier and product list for all stock data processing supplies. 
10.The ability to establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies. 
11.The ability to respond properly in any hotel emergency or safety situation. 
12.The ability to perform other tasks or projects as assigned by hotel management and staff. 
1.Reading, writing and oral proficiency in the English language. 
2.Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. 
3.Must have technical aptitude and some hotel operation knowledge. 
4.Must have commitment to follow all local and corporate policies and procedures as they relate to Data Processing. 
5.Must work in a safe, prudent and organized manner. 

Required Education:
  • Computer and Automation Engineering.
Required Languages:
  • Arabic : Mother Tongue
    • English : Fluent

Required Experiences:
  • IT :
    1 year

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